The Baggage Allowance on ALL routes is 21kgs (checked, this includes SkyCheck Luggage) and 6kg Carry-on
Where excess baggage, or an additional baggage allocation is purchased, no single bag weighing over 32kg will be accepted and must be shipped separately as cargo.
In addition to the overall checked allowance (as stipulated by route), passengers may also carry on-board small personal items such as a handbag, umbrella, and laptop (Provided it is in a thin laptop satchel). Maximum weight: 6kg. Maximum size: 36 x 23 x 56cm (including handles, pockets and wheels)
Online check-in is available 24 hours before a flight. This includes the pre-selection of seating and the pre-printing of a boarding pass.
Check-in counters open 90 minutes prior to the scheduled departure and close 45 minutes prior to departure for Johannesburg and Cape Town Airports and 30 minutes prior to departure in Plettenberg Bay and Margate. To facilitate on-time departures passengers are asked to proceed directly to the boarding gate area once checked in.
Check-in counters open 3 hours before departure and close 1 hour before departure. To facilitate on-time departures passengers are asked to proceed directly to the boarding gate area once checked in.