If you happen to find a cheaper holiday package, we will beat it by R50 per person travelling.
If you happen to find a cheaper airfare (flight only), we will beat it by R50 per person travelling.
We will beat a same day, available holiday package quotes for land arrangements combined with flights departing from South Africa, provided that the quote is from a South African registered supplier.
We will beat a same day, available airfare quotes for airfares departing from South Africa, provided that the quote is from a South African registered supplier.
Follow these easy steps
As long as the exact same holiday package or airfare only is available, Flight Centre will beat any genuine written quotation by R 50 per person travelling.
Step 1: Bring us a written quote prior to booking.
The holiday package or airfare must be quoted in South African Rand from a registered South African travel agency. The flight must originate from a South African airport. We will not beat the flightcentre.co.za website or other Flight Centre Travel Group shops or brands.
The written quotation must be presented to us on the same day as it was created and must be presented to us prior to booking.
The holiday package or airfare must be a same day, available written quotation and able to be booked by the general public when you bring it to us. The written quotation must include; the name of the airline, the flight number, the departure point in South Africa, the destination inclusive of any stop overs or transits, dates & times, date of quote and full price including all taxes, surcharges, service fees and the cancellation policy.
The written quotation must be for the same dates, airlines, number of passengers, booking classes, flight numbers, property, room type, ages of minors where applicable, room configuration, transfer type and must list any inclusions such as but not limited to the meal basis.
You can provide written airfare quotes from registered:
1) South African travel agencies.
2) Airlines registered with IATA and originating from South Africa.
3) South African registered websites quoting in South African Rand.
Step 2: Confirmation that the written quotation is genuine and available
Your travel expert will need to confirm that the written quotation is genuine, available and able to be booked by the general public when you present it to us. Should we verify that the holiday package or airfare quotation is genuine, available and able to be booked by the general public when you present it to is, we will beat it by R50 per person travelling.
We will require you to book your flight or holiday package at the time of verification and pay in full. If the same quoted product is no longer available, we will endeavour to find you the best available alternative that suits your requirements. The change and cancellation conditions specific to your booking will apply.
Flight Centre might be required to make the booking on the relevant airline or supplier’s website. You may be required to have a credit card in order to confirm and pay for an online booking. The full fare may be deducted from your credit card and the any applicable discount will be refunded to your credit card or via eft.
If we believe your written quotation contains an error in pricing; or that the pricing, fare, booking class or room type offered is no longer available to book on the same date, airline, for the same property, flight number or for the same number of passengers; we have a 24 hour period to investigate the pricing for the written quotation presented to us.
Should the written quotation meet the conditions for the price beat guarantee, we will beat the written quotation presented for a holiday package or airfare by R50 per person travelling.
All quotes are subject to verification and availability.
Low cost carriers that have been operational in South Africa for a minimum of 12 months. We no longer beat written quotation from the Globetravel website.
Online credit card payments via the Electronic Customer Acceptance (ECA).
Certain group package rates that are available due to membership of a group or corporate entity or subscription to a closed group are excluded.
Group bookings or children under the age of two years are excluded from the Guarantee (a group consists of 10 people or more travelling together for the duration of the trip).
Suppliers or agencies that are not South African registered businesses and who operate from a foreign country. Please note that a .co.za website is not necessarily a South African registered business. Some websites with a .co.za website address operate from foreign countries and payment is deducted in the currency of that country.