Processes and Procedures during National Lockdown
During National lockdown, we will unfortunately no longer be available to assist you in-store and in person. Rest assured though, we are still working behind the scenes and are available online and telephonically to assist with amendments to existing travel bookings.
Should you require any level of travel support during National lockdown, we have multiple channels available to service your request.
• Our travel experts are accessible via an online call centre, you can contact us on 087 740 50 00 or 0877 40 51 05
• Your local and personal travel expert is working remotely and on call to service your request.
• Our fully transactional booking engine is there to service any future travel bookings.
• Our customer experience team is available for your convenience.
As the situations surrounding COVID-19 continue to change and evolve, what won’t change is our commitment to everything we can do to ensure we keep your travel dreams alive. We have earned your trust and loyalty for 26 years, of which we are grateful, and we look forward to welcoming you back into our stores in the next few weeks.