Kulula and British Airways flights suspended

Monday, March 14, 2022

JOHANNESBURG, 14 MARCH 2022 – The South African Civil Aviation Authority (SACAA) grounded Kulula and British Airways flights on Saturday, 12 March 2022, following discrepancies relating to Comair’s safety management system.

The airline is engaging with the CAA to have the suspension lifted as soon as possible.

For customers on British Airways (operated by Comair) flights, British Airways’ booking with confidence policy will apply. Customers may contact the Contact Centre on BAContactCentre@comair.co.za.

kulula.com customers will receive a full credit to the value of their ticket deposited in their Travel Bank for future travel valid for a period of six months. Customers wishing to rebook should email MNContactCentre@comair.co.za.

The Flight Centre Travel Group advises their customers not to travel to the airport unless they have booked an alternative flight.
Flight Centre Experts have been in contact with affected customers assisting them to make alternative flight bookings and travel arrangements.