Travel Agent in your pocket
Plan, book and manage your travel in one place – that’s the power that Flight Centre Travel Group’s new travel app will offer South African consumers.
Available for download on both Android and iOS phones, the new Flight Centre Travel App will help travellers book local and international flights. Functonality enhances travel during a trip, including a built-in navigation system and an activities exploration feature.
Says Andrew Stark, Flight Centre Travel Group Middle East and Africa Managing Director: “We’ve seen how travel has gone mobile with the widespread use of Smartphones in the South African market. Our customers turn to their mobile phones for their travel inspiration. They use their mobiles to manage their trip, by checking-in online or sourcing directions.
“Mobile is our largest source of traffic to our website currently, contributing 55% of all visits. This mobile traffic is up over 5% from the previous year, so introducing a Flight Centre App answers the obvious need among our customers to engage with us through mobile platforms.”
To access the new Flight Centre App, users will need to create an account. For the launch of the platform, Flight Centre will be running a competition for new registrants who stand a chance to win a R20,000 travel voucher redeemable through any Flight Centre store.
Currently, the new Flight Centre App features a flight search and book facility where travellers can search for, browse and book local and international flights. Other key features include:
• My Trips: Travel itinerary examples and the functionality to keep track of upcoming and past trips booked with Flight Centre.
• Quote request: Know where you want to go? Request a quote from our travel experts.
• View deals: Gain access to hundreds of travel deals offered by Flight Centre.
• Discover: Search for restaurants, coffee shops, key sights and shops in an area.
• Directions: A built-in navigation system offering real-time navigation.
• Activities: Allowing users to search for and research activities, either before your departure or during your travel.
“Our role as travel experts is to engage with us on the platform of their choice and empower our customers to travel their best way. The new Flight Centre App is a step in that direction, with customers now able to connect with Flight Centre through our website, through our mobile App and face-to-face in our stores,” says Michelle Bergset, General Manager Retail Flight Centre Travel Group.
The mobile app is ideal for customers who are confident they know what they’re looking for and their flight arrangements are simple. “We would encourage travellers who have a more complex flight booking to speak to one of our 600 travel experts countrywide so we can give you the personal attention you need,” concludes Bergset.
FLIGHT CENTRE TRAVEL GROUP SOUTH AFRICA
Flight Centre Travel Group (FCTG) SA is part of Flight Centre Travel Group, an Australian-based international travel company listed on the Australian Stock Exchange with an annual turnover of AUS$20-billion. It has more than 2 800 stores in 23 countries with over 20 000 staff and a corporate travel management network that spans more than 90 countries. The company is listed on the ASX, with a market cap of AU$5.92 Billion and a current share price of AU$58.55 as of 4 September 2018.
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