Economy Class cabins contain seats with a pitch from 31 to 34 inches and 6.8 inch seat back screens depending on the aircraft. The in-flight menu includes main meals, salads, breads, desserts, snacks and a range of beverages. Meals and beverages may either be complimentary or available to purchase depending on the fare type. Airbus A340-200, B737-800 and A319 aircraft offer Economy Class passengers the Passport or Matsushita 300 Audio Video On Demand entertainment systems featuring 15 movies, 12 shorts and 10 games. Other aircraft offer entertainment systems on flights longer than 3 hours.
Business Class cabins contain flat beds with a pitch of 73 inches, in-seat power supply, adjustable lumbar support, in-seat telephones and personal screens. Passengers are provided duvets, pillows and amenity kits containing Clarins products. The in-flight menu includes 3-course meals made up of starters, main courses, desserts and cheeses. Business Class cabins have the Passport or Matsushita 300 Audio Video On Demand entertainment systems offering 15 movies, 12 shorts and 10 games.
Economy Class passengers are allowed 1 piece of 8kg hand luggage. Checked baggage may not be included depending on the fare type. Fares that do include checked baggage allow for 23kg to 60kg depending on the destination. Please refer to the airline for more information. Business Class passengers are allowed 2 pieces of 8kg (each) hand luggage and 30kg to 90kg checked baggage depending on the destination. Please refer to the airline for more information.
Check-in closes at 3 hours before the departure time for all flights to the USA. For all other international destinations check-in closes at 2.5 hours before the departure time.
The SAA Voyager rewards program allows members to earn points when they fly with South African Airways, their affiliated airlines or shop with their partners including hotels, car hire companies, credit card programs and other retail companies. Accumulated points can be used towards flights, upgrades, accommodation, car hire and other benefits with South African Airways and their partners.
South African Airways has 2 lounges located at O.R. Tambo International Airport. The Cycad First Class Lounge includes sleep rooms, showers, a cigar lounge, an audio-visual entertainment room, internet access, business facilities, an à la carte menu and a full service bar. The Business Class Lounge features dedicated children areas, showers, an audio-visual entertainment room, a staffed bar and a self service food area. Business Class passengers, First Class passengers flying with affiliated airlines and various SAA Voyager membership tiers have select access to lounges. Please refer to the airline for more details.