Economy passengers flying with Royal Jordanian can expect to enjoy a hot meal on flights over an hour long, complete with complimentary alcoholic beverages on all medium and long-haul flights. Economy seating has a 31-inch seat pitch on E175 and some A330 planes and 32-33 inches on most other aircraft, with blankets, pillows provided for additional comfort. Browse through complimentary newspapers, or tune in to a TV show, movie or game from the entertainment library available through seatback on demand screens.
Business: Crown Class
For those after a little more luxury and legroom Royal Jordanian’s Crown Class is the way to travel. Enjoy champagne upon boarding followed by a healthy four-course fine dining menu complimented by personal service throughout the flight. Catch up on some work or flick through a complimentary magazine or newspaper on the spacious seat table complete with flexible reading light. Alternatively catch a movie or TV show from the audio-entertainment menu on the large on-demand personal screen provided. Wide seats and ample legroom provide a comfortable experience, with a minimum seat pitch of 40-42 inches on Embraer planes, up to 83 inches on A340 seats which convert to flatbeds. An amenities kit is provided along with blankets and pillows for additional comfort.
All carry-on luggage must not exceed 7kg in weight, with maximum sum of dimensions of 115cm. Economy passengers may bring one piece of hand luggage onboard, and Crown passengers are allowed 2 pieces, except on Embraer planes. Small, personal items may also be taken on-board, including a laptop, reading material for the flight, an umbrella, a pair of crutches or a camera.
For all destinations except North America, Economy passengers are able to travel with one piece of checked baggage with a maximum weight of 30kg. For Crown Class passengers, this allowance increases to two pieces, one with a maximum weight of 30kgs and the second with a maximum weight of 23kgs. The bag size for all bags must not exceed a sum of dimensions of 158cm or less. For North American destinations, the Economy allowance is raised to 2 bags with a maximum weight of 23kg each, and the Crown Class allowance is two bags with a maximum weight of 32kgs each.
Sporting goods may travel as checked luggage provided they fall under the maximum weight and size allowance. Standard excess baggage rates will be applied for additional weight or size.
Parents with infants travelling with Royal Jordanian are able to bring an extra piece of hand luggage on-board for baby items, with a maximum weight limit of 7kgs. Additionally, a collapsible baby stroller or baby carrying basket may be used before being checked in at the gate or taken on-board if there’s room.
Restricted or Dangerous Goods
Sharp instruments and objects may not travel in carry-on luggage, including knives, box cutters, razors, nail files, knitting needles and hypodermic needles (unless required for medical reasons). Real or replica guns and ammunition are also banned from travelling in the cabin. Gels, liquids and powders may only be taken on-board in small quantities of 100ml or less in transparent bottles carried in a 1litre zip lock bag (limit of one bag per passenger). Items that are forbidden from travel in both carry-on and checked luggage include security equipment, flammable liquids or solids, explosives, gases, Strike Anywhere matches and blue flame lighters, oxidising substances, poisons, radioactive materials, corrosives, disabling devices, electronic cigarettes and electro shock weapons. Certain dangerous items may travel with prior approval from the Airline, these include: ammunition, wheel-chairs, camping stoves with flammable liquid fuel, aerosols for home or sporting use, dry ice, and portable medical electronic devices.
Check-in from the comfort of your home or office in just a few short clicks, from up to 24 hours prior to travel. Web check-in allows travellers to choose their own seat, and print their boarding ticket, bypassing check-in queues at the airport.
Do it yourself check-in kiosks are available at many Royal Jordanian destinations. These machines read passport information and allow you to submit checked baggage information, select your seat and print boarding passes and baggage tags, avoiding check-in counter queues.
Exclusively for Royal Jordanian travellers’ flying out of Amman, advanced check-in is available at the Airline’s city terminal from 24 hours to 6 hours prior to scheduled flight departure. Passengers can drop their bags, choose preferred seats and pick up their boarding passes before heading off into the city for more sightseeing. Passengers who choose ‘Advanced Check-in’ can then make their way to the airport 1 ½ hours before the flight leaves, and make their way through security and immigration. Regular airport check-in desks open up to three hours prior to departure, with counters closing one hour prior to departure for North American flights, and 45 mins for all other international destinations.
The sophisticated and inviting Crown Lounge at Queen Alia International Airport offers a calm retreat where guests can work, relax or socialise before a flight. There’s a huge range of food on offer with everything from breakfast croissants to lunch favourites and dinner platters, alongside speciality drinks from the Blue Bar. Kick back in the comfortable ergonomic chairs and watch TV, or catch up on the news on your laptop via WiFi. The ‘Neighbourhood’ space is a great place for kids and families to hang out, watch TV, do some colouring, or play with the range of Hamleys toys provided.
Complimentary entry to the Crown Lounge is available for all Crown Class passengers travelling on Royal Jordanian. Gold and Platinum members of the airline’s Royal Plus loyalty program are also invited to use the Lounge at their leisure, along with a guest. Access is also available to Silver Royal Plus members for redemption of a set amount of ‘Miles’, and Economy class passengers are able to use the lounge by purchasing an entry voucher.
As a member of oneworld, Royal Jordanian Crown Class travellers and Gold and Platinum Royal Plus members are also granted access to over 550 Airport Lounges worldwide.
Royal Plus is Royal Jordanian’s loyalty program for frequent flyers, with base level membership starting at Blue Plus level. Members can earn ‘Miles’ each time they fly, with the ability to earn additional Miles through the Tiers Bonus and Class Bonus schemes. Royal Plus also has Family Plus, which allows members of the same family to pool their Miles. Once accrued, Miles can be redeemed for award flights and upgrades.
To Earn Silver qualification, a passenger must earn 15,000 Miles within 12 months through Royal Jordanian, or complete 14 segments of travel with the airline. Benefits include Business Class check-in when flying with Royal Jordanian or oneworld partners, and access to the Royal Jordanian Crown Lounge with redemption of points. Silver members also receive a bonus 15% tier miles each time they fly.
As a Gold member of Royal Plus, you’ll enjoy exclusive access to all Royal Jordanian and over 550 oneworld Airport Lounges with a guest. Priority on upgrades, and 35% bonus Tier Miles are an additional perk.
Frequent flyers with Royal Jordanian can earn Platinum membership with accrual of 55,000 Tier Miles or completion of 42 segments of travel within a 12-month period. Additional perks include Business or First Class check-in, and Airport Lounge access with a guest at Royal Jordanian and partner airline lounges worldwide. Bonus Tier Miles of 50% are earned each time a Platinum member travels.