Lowest Airfare Guarantee
Introducing our Lowest Airfare Guarantee
If you happen to find a cheaper airfare, we will beat it by R20 on domestic airfares and R50 on international airfares.
There are 7steps
- Applies to same day genuine airfare quotes (not based on fare rules) in South African Rand from airlines and South African registered businesses and websites for travel that originates/departs from South Africa.
- Detailed quote must be presented in writing on the supplier's letterhead (on the same day), must be inclusive of all fees such as taxes, surcharges and service fees and must be presented to us prior to booking.
- Fare must be available and able to be booked by the general public when you bring it to us. Certain immigration quotes which are not available to the general public are excluded from the lowest airfare guarantee.
- Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded.
- Must be for same dates and flight class. Flight Centre might be required to make the booking on the relevant airline's website.
- We will beat the airfare by R20 on domestic airfares and R50 on international airfares. You (the client) may be required to have a credit card in order to confirm and pay for an on line booking. The full fare may be deducted from your credit card and the discount will be refunded to your credit card or EFT.
- Price Beats are not valid for any group bookings or children under the age of two years. A group booking consists of 10 people or more travelling together for the duration of the trip.
When it comes to airfares, we are so sure we will not be beaten on price that if you happen to find a cheaper available airfare quote than Flight Centre’s and if after presenting that written quote to the consultant we don’t beat it, we will provide you with your flight for free.
Our Lowest Airfare Guarantee “We will beat same day airfare quotes for available flights departing from South Africa or your fly free”
As long as the exact same product quoted is available, Flight Centre will beat any genuine written quote by R20 on domestic airfares and R50 on international airefares.
Our Lowest Airfare Guarantee applies to almost any airfare we sell^How to take advantage of our Lowest Airfare Guarantee The process: our Lowest Airfare Guarantee Step 1: Bring us a written quote prior to booking.
We will beat it by R20 on domestic airfares and R50 on international airfares. The airfare must be advertised in South African Rand by a registered South African travel agency or any airline priced in South African Rand when presented to a Flight Centre retail location in South Africa. The flight must originate from a South African airport.
A written quote must contain departure point, destination, departure and return date and time, date of quote and full price including all taxes, surcharges and service fees.
It applies to new bookings for the same airline and same flight class until final payment is received and is subject to verification and availability.
You can provide written quotes from other registered
- South African travel agencies
- Websites quoting in South African Rand.
We will not beat flightcentre.co.za website or other Flight Centre shops and brands.Step 2: Confirmation that the quote is genuine and available
Your Flight Centre consultant will need to confirm and verify that the quote is genuine, available and able to be booked by the general public when you present it to us..
If it is, we will beat it by R20 on domestic airfares and R50 on international airfares.
You will be required to book your flight at the time of verification of the Lowest Airfare quote, and pay in full. Normal change and cancellation conditions will apply.
If the same quoted product is not available, we will endeavour to find you the best available alternative that suits your requirements.
Fares available due to membership of a group, corporate entity or subscription to a closed group are excluded.
Price Beats are not valid for any group bookings./p>
A group booking consists of 10 people or more travelling together for the duration of the trip.When it comes to airfares, if we don’t honour our Lowest Airfare Guarantee, you Fly Free!
If our Lowest Airfare Guarantee requires us to beat your airfare quote and we don’t, then you Fly Free.
Your consultant will do everything they can to book your airfare at the price you have been quoted.
You must make your free flight claim prior to flying or within 7 (seven) days of your quote not being beaten (whichever occurs first). The free flight will be booked and paid for by us and will be identical to the one you have asked us to price beat. We do not reimburse customers for flights they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the flight we were asked to price beat.
If this may apply to you, or if you are dissatisfied with our service, please contact our General Manager for our Retail stores : Reeva Taback.
Contact Information:Email: email@example.com
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