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MoneyBack Guarantee - Now available on all domestic hotel bookings

We get it, things change. Especially your travel plans. This is why we have extended our MoneyBack Guarantee to all domestic accommodation bookings.

Simply book your South African accommodation with us, and if you need to cancel for whatever reason, we will refund your money. No questions asked. All you need to do is notify your dedicated Travel Expert more than 24 hours prior to check of your intention to cancel. It’s that simple. 

Booking with complete peace of mind has just gotten a whole lot easier!

Our Moneyback Guarantee

● We understand that things may change. Our Moneyback Guarantee offers you flexibility.
● Our Moneyback Guarantee promise to you.
● Travel with peace of mind when booking any South African accommodation deals.

How does it work?

● We understand that these are unusual times and that things may change. You can now book accommodation in SA with peace of mind. Cancel your booking more than 24 hours prior to check-in and we will refund your money. No questions asked.
● All you need to do is contact your Travel Expert

The fine print/Terms and Conditions

1. These Terms and Conditions must be reviewed in conjunction with our complete booking Terms and Conditions found on our website: https://www.flightcentre.co.za/booking-terms-condition

2. You need to notify your dedicated Travel Expert more than 24 hours prior to check-in of your intention to cancel.

3. You must notify your Travel Expert in writing of your intention to cancel more than 24 hours prior to check-in. Please contact the store emergency number outside of business hours.

4. Cancellation penalties which may be as much as 100% will be incurred if your booking is cancelled within 24 hours of check-in.

5. You can cancel your booking at any time provided that it is done more than 24 hours prior to check in and receive a full refund. No questions asked.

6. Cancellation penalties that may be applied if cancelling your booking within 24 hours of check-in are Flight Centre and third-party supplier cancellation penalties. Flight Centre facilitates the booking of travel products with third-party suppliers who are the providers of the travel product. Third-party suppliers have their own Terms and Conditions. Please refer to our full Terms and Conditions for more detail.