With over ten years in the travel industry, Charmaine brings a wealth of experience to her current role as Account Manager for Flight Centre Business Travel.
She began her travel career consulting with Harvey World in Potchefstroom where she worked for six years on some large accounts including Potchefstroom University and Naschem Denel. During this time she worked on the retail side, but also managed a few select government accounts, giving her valuable experience in both.
Following this, she moved to Johannesburg to work briefly with Flight Centre Retail before moving into outbound travel into Africa with Tribe Communications, After this she worked for three years with a French owned company called Akilanga, dealing with inbound tourism operating primarily in the Brazilian market. Fluent in Portuguese, Charmaine was a key asset when dealing with Brazilian clients, coordinating diving tours, trips along the Garden Route, and tours into the Kruger. She also accompanied clients on these trips when required.
Having recently moved into the Corporate Environment for FCBT, Charmaine is passionate about delivering exceptional service and building strong relationships with her valued customers. She has been lucky enough to work across all types of sectors and markets and enjoys learning more and adding to her bank of already extensive experience.