Ethiopian introduces no-show fees
Ethiopian Airlines has introduced a no-show fee for restrictive classes of travel such as promotional or lower RBDs. The fee will not apply to unrestricted cases of travel such as Y-economy or C-business, for instance.
The fee will be a once off charge which varies based on the class of travel and routing.
The highest penalty will be applied to the most restrictive classes (promotional, lower RBDs) while unrestricted classes such as Y-economy, C-business (depending on the routing) will not be subject to a no-show fee.
Previously, passengers who did not board the plane of a booked flight would be charged a date change fee if they wanted to travel at a later date. If they preferred a refund for the ticket, they would be charged a refund penalty. With the updated policy, passengers will be charged either the no show penalty or the rebooking fee and date change penalty, although all penalties are subject to class of travel and route.
Ethiopian is advising all BSP ticket agents to charge applicable penalties to avoid ADMs.