8 reasons why you should use a travel management company
Are you responsible for arranging your company’s business trips? Do you spend hours looking for flights and accommodation and organising transport? Is managing travel claims giving your grey hair and preventing you from getting other important work done?
If you answered yes to any or all of these questions and you’d like to impress your boss with your efficiency, consider getting a professional travel-management company such as Flight Centre Business Travel (FCBT) on board.
Not convinced? We’ve put together a list of what you can gain:
You’ll be more efficient
Making use of a travel-management company that provides you with a dedicated travel manager, who knows your business and understands your travel needs, means you’ll spend less time planning business travel and more time focusing on your core duties.
As part of a FCBT study, we asked a customer to book a standard domestic flight, two nights’ accommodation and two days’ car hire over the internet and to let us know how long it took her. She then repeated the process via FCBT.
The bookings she did online took 37 minutes, while it only took two minutes of her time to request FCBT to make the bookings on her behalf. She then made one change to the travel plan, pushing the total time spent up to 58 minutes. When booking via FCBT, she received three options within 26 minutes, all while being able to focus on her other duties.
You’ll get expert insights on destinations, routes and travel options – even for countries you’re not familiar with
Did you know that hotel star ratings around the world are not always consistent or the same as in South Africa? In some countries, for example, a three-star classification would be equivalent to a South African two-star rating. And even if you’re making a domestic booking, you may not be familiar with the city or the location of its hotels and business venues. Backed by a team of Flight Centre travel experts, your travel manager has all the necessary info at his or her fingertips and can both advise you and organise everything, saving you time and worry, as well as ensuring you get the best value for money.
There is someone to call after hours (and it won’t be you)
Working with a travel-management company usually means that there is someone to contact round-the-clock in the event of changes to travel plans or emergencies. FCBT offers this service free of charge.
You’ll be saving the company money
Your travel manager will have access to great deals and discounts, thanks to the large number of bookings that FCBT makes, as well as our long-standing partnerships with hotel groups and airlines locally and abroad. Our travel experts are also aware of variations in pricing during different seasons and can offer advice about bookings, airlines and flight options.
You’ll spend less time on expense claims
Using an established travel-management company means you won’t have to manage travel expense claims. FCBT has arrangements with many local and global hotels that allow travellers to bill extras such as laundry and Wi-Fi to their room accounts rather than personal or company credit cards. FCBT will then provide you with one bill that includes accommodation and all extras. It works the same with car-rental companies.
You’ll have a better overview of the total travel spend
All travel expenses are consolidated, which makes it easy to see exactly how much is being spent and on which airlines, hotels and car-rental companies, providing insights into how and where costs can be cut.
You’ll get assistance in setting up a travel policy
A travel policy sets guidelines for a company’s business travel. It is a great tool to use when managing travel arrangements and it ensures that staff members are well informed about what is expected of them when travelling for business. You can, for example, state in the travel policy how far in advance bookings must be made to secure better prices. An FCBT study has found that it’s up to 200% cheaper to book 10 days in advance than at the last minute.
You’ll receive insider insight and advice
Your travel manager will offer valuable insight and advice that you won’t necessarily find online, and answer any questions you might have, especially as he or she gets familiar with your company’s policies and requirements.
If you’d like to streamline your company’s business travel, save yourself some admin and impress your boss, contact a travel expert at FCBT for more detail.