Flight Centre Testimonials

25 July 2013

With all the choices available to you, the expertise of our International Travel Consultants is essential to planning the perfect holiday that is tailor-made to your budget and needs.  Why not take advantage of access to better rates in addition to more options than you could possibly find on your own.

Don’t just take our word for it.  This is what our customers have to say:

“This is a short note to point out the exceptional service provided by Zay Ferguson at your Bedford Centre branch. The French air controller’s strike last week caused a 24 hour delay in my departure from Marrakech, and ensured that I missed my connecting flight home.

While teetering on the brink of mental and physical exhaustion, with the uncertainty of how and when I’d get back to Johannesburg, it was an enormous relief to have Zay step in and negotiate my passage home. By all accounts it took over three hours of telephone calls between the two airlines involved, but she managed to secure me a seat without incurring any additional costs.

While I can’t begin to express my gratitude for the level of commitment and competence displayed on my behalf, I do hope this letter serves as suitable acknowledgement of all her efforts.” - Caroline Hope

Flight Centre Flight Centre

 

“I felt I had to send this email onto you as Samantha has been so helpful and accommodating towards us in a very, very stressful time for us. Our daughter of 10 months got very ill prior to departing Istanbul for Johannesburg and subsequently we could not make the return flight home. We were stranded in a foreign country and Samantha was so efficient and helpful in trying to find us solutions to flights home.

Customer service is often lacking in South Africa and I am very happy to say our experience in dealing with her has been a pleasure. We will definitely be booking all future flights through her.” - Bronwyn Crafford

 “I'm dropping you a mail to inform you of the impeccable service I received from Bianca Lang at your Eastgate Branch yesterday. I've dealt with Bianca before and she was great, however yesterday she out did herself and within an hour had sorted out my dilemma.  She's an absolute asset to your business and I felt the need that you were made aware of her above the norm level of service.” - Jose

“The moment you start speaking to Claire you can already feel the smile. That in itself makes it a pleasure.  I deal with people all day, but dealing with Claire is an absolute delight. Her professionalism, her turnaround times with feedback, and her patience.  All my future travels for company and personal is going to Claire. Thank you!” - Reemila Pillay

Ready to book with our travel specialists? Right this way ---> www.flightcentre.co.za

Flight Centre

Flight Centre is all about amazing travel at the cheapest available price. We have over 125 Flight Centre stores all around South Africa, making us the largest total travel specialist in the country .